SLA-backed support that keeps security running without surprises.

Critical security infrastructure can't afford downtime or delayed fixes. Our Annual Maintenance Services give you predictable, SLA-backed support so your defences stay healthy, current and always on.

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Security that isn't maintained slowly fails

Firmware ages, signatures lapse, licences expire and small issues compound. Without structured maintenance, security infrastructure quietly degrades — until it fails at the worst possible moment, often mid-incident.

⚠ Without a maintenance contract
Outdated firmware and lapsed threat signatures
Slow, unpredictable response when something breaks
Expired licences discovered at renewal — or breach
No single accountable owner for upkeep
Downtime on infrastructure that can't afford it
✓ With Meta Infotech AMC
Guaranteed response and resolution SLAs
Proactive updates, patching and health checks
Licence and lifecycle tracking, managed for you
A single accountable point of contact
Predictable annual cost, no surprise bills

Everything your security infrastructure needs to stay healthy

Structured, SLA-governed upkeep for the tools your defence depends on.

SLA

Defined response and resolution times so you always know what to expect.

PATCH

Updates & patching

Proactive firmware, signature and version updates to keep protection current.

HEALTH

Regular health checks that catch degradation before it becomes an outage.

LIFECYCLE

We track renewals, end-of-life and capacity so nothing lapses unnoticed.

Predictable upkeep, quietly handled

You get on with the business; we keep the defences current.

1. Onboard

We inventory your security estate, document configurations and agree SLA tiers

2. Maintain proactively

Scheduled updates, patching and health checks keep everything current.

3. Respond to SLA

When something breaks, guaranteed response and resolution times kick in.

4. Review & renew

Periodic reviews track licences, capacity and lifecycle so renewals are planned, not panicked.

What you get from us

SLA

Guaranteed response times

Proactive

Updates before failures

Predictable

Fixed annual cost

One Owner

ingle point of accountability

Support tiers to match criticality

From business-hours cover to mission-critical, choose the SLA tier each system deserves.

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Is your security infrastructure actually maintained?

Tell us what you run and how critical it is. We'll design an AMC tier that fits.

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